Zenaida Ortega, LMHC
Licensed Mental Health Counselor
*Languages Spoken: Spanish and ASL

"I can help you identify safe ways to 'come out' to your family and friends. I can provide a safe space for you to be who you are. I can help you with your gender transitioning. I can give you information on safe and easy ways to transition with or without surgery."

How Can I help?

  • Difficulties experienced by the LGBTQ community

  • Managing and working through PTSD

  • Substance Abuse related struggles

  • Resolving feelings of unhappiness 

  • Gender dysphoria

  • Cross-gender hormone therapy (estrogen and testosterone)

  • Gender affirming surgical procedures expectations

Client Focus:

Adults, Older Adults

My Mission

I specialize in working with Lesbian, Gay, Bisexual, Transgender, and Gender non-binary individuals over the age of 21.  Gender transition-related services, including referrals for cross-gender hormone therapy (testosterone and estrogen) and gender-affirming surgeries (ex. top surgery, gender confirmation surgery/button surgery, facial feminization surgery, laser, and electrolysis ). Interventions with this population focus on promoting self-esteem and well being.  


My methods for your success.

I am bilingual (English and Spanish) and culturally sensitive interventions are provided. I also am proficient in American Sign Language.


Take a step towards change today and improve your tomorrows.

It would be our privilege to be part of your story of change.


200 North Main Street 

Suite 17

East Longmeadow, MA 01028

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Mon - Fri: 9 am-5 pm​​

Evening and Saturday 

appointments available

Contact Us
Phone     413-209-7796
Fax          413-200-3095

Wellness Within